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Waterfront Doctors medical practice in Hellerup

Emergency hours - Drop in

Every day between 11:00 a.m. and 12:00 p.m., you can visit our nurse's emergency drop-in clinic without an appointment if you have any of the following acute symptoms:

  • Cough and fever
  • Throat pain and fever
  • Urinary tract symptoms and suspected urinary tract infection
  • Suspected bacterial conjunctivitis
  • Ear pain and fever

If you have other acute symptoms or multiple acute symptoms, you should call our emergency telephone service between 8:00 a.m. and 9:00 a.m. to be given an emergency doctor's appointment on the same day.

ATTENTION:

Antibiotics are only prescribed when medically indicated

If you have symptoms and clear suspicion of Influenza: muscle and joint pain, headache and high fever, we recommend that you stay at home and call us to book a video consultation.

If you arrive as a walk-in outside the specified time period, you cannot expect to be treated on the same day.

Blood tests - Drop in

If you have a doctor-prescribed appointment for blood tests, you can come in for a blood test without an appointment

all weekdays between 08:30 - 09:30

If you arrive as a walk-in outside the specified time period, you cannot expect to have blood samples taken on that day.

Phone hours

On Monday

8:00 a.m. – 9:00 a.m. urgent inquiries regarding same-day emergency appointments and same-day appointment cancellations. 

09.00-12.00 appointment booking, medication renewal and other admin. inquiries.

Tuesday - Friday

8:00 a.m. – 9:00 a.m. urgent inquiries regarding same-day emergency appointments and same-day appointment cancellations. 

09.00-11.00 appointment booking, medication renewal and other admin. inquiries.

Phone number 3964 1132.

Video consultation

Book an appointment

Appointments for physical or video consultations can be booked via self-service or phone 3964 1132.

My Doctor App

Download the app and make it easy to:

  • Book an appointment
  • Video consultation
  • Write short messages to the doctor
  • View your appointments
  • View your test results, referrals and vaccinations.

Download the app for your iPhone or Android phone.

Video consultation

We can solve many issues over video. In the unlikely event that we are unable to help you over video, you will be offered a physical appointment in the clinic immediately afterwards.

Please book online or by phone during office hours.

Download My Doctor App

News

We are currently open for new patients. Read more.

Our staff you meet in the clinic

Here you will meet a dedicated and professional team consisting of specialist doctors, training doctors, nurses and medical students. Who you meet depends on the reason for your visit and your problem. Below you can see who will welcome you when you visit us.

Consultations at the doctors

Emergency hours:

  • Any symptoms or issues that do not fall under scheduled appointments (see below).

Scheduled times:

  • Certificates
  • Child examinations 5 weeks, 5 months and 5 years.
  • Pregnancy examination at 12, 25 and 32 weeks
  • Annual check-ups for chronic diseases
  • Interpreter consultations
  • Surgery
  • Counseling for stress/anxiety/depression
  • Driving license certificates for sick and >40 years old

Nurse consultations

Emergency hours:

  • Acute symptoms such as cough, fever, sore throat, urinary tract infections and more.

Scheduled times:

  • Annual check-ups for chronic diseases
  • Audiometry
  • ECG
  • Skin infections
  • Ear - nose - throat infections
  • Blood tests
  • Child examinations at 1-2-3-4 years
  • Cell samples (smear)
  • Family wellbeing - Breastfeeding guidance
  • Pregnancy check at 8-10 weeks
  • Contraception counseling including pill check-ups
  • Conversations about sexuality / youth
  • Examination for STDs
  • Urine samples
  • Travel vaccinations

Consultations by medical students

Emergency hours:

  • Acute symptoms such as cough, fever, sore throat, urinary tract infections and more.

Scheduled times:

  • Blood tests
  • ECG
  • Vaccinations
  • Lung function tests
  • INR blood test
  • Surgery less (stitch removal)
  • Kørekortsattest raske under <40 år
  • Wound care
  • Pre-freeze
  • Ear cooling
  • Annual check-ups for chronic diseases such as COPD, diabetes, high blood pressure
  • Asthma control

Video consultation

We offer video consultation by prior appointment.

Video consultation, booked via My Doctor App or with the secretaries on tel. 3964 1132.

We can solve many issues over video. In the unlikely event that we are unable to help you over video, you will be offered a physical appointment in the clinic immediately afterwards.

Video consultations are generally offered the same day you contact us.

The video consultations take place via the My Doctor app, which can be downloaded for smartphones and tablets (not PC).

What can we help you with over video?

  • Allergies
  • Medication, side effects and use of medication
  • Anxiety, stress and depression
  • Fever, cold, flu and sore throat
  • Cold sores
  • Constipation
  • Headaches and migraines
  • Cough
  • Insect bites
  • Stomach infection
  • Contraception and pregnancy
  • Questions about ongoing treatment
  • Questions about newborns and children
  • Sickness notifications
  • Sleep problems
  • Rashes and pimples
  • Vaccinate
  • Eye infection

We reserve the right to see you for a subsequent physical consultation if the doctor deems it necessary during the video consultation. 

Self-service
Call
Physician at Waterfront Doctors

New patient? Welcome to Waterfront Doctors

Waterfront Doctors is once again open for new patients, but only for a short period of time.

So if you want to change your doctor to Waterfront Doctors, you can do this via borger.dk -> valg af læge. Once you have switched to us, it will be a great help if you call your previous doctor and have them send us your medical records electronically.

Appointment booking

At Waterfront Doctors, we make it easy to reach us by phone and get an appointment quickly.

Therefore, if you call between 8-10 am, we will offer you a same-day appointment. If you call after 10 am, we will continue to strive to offer you a same-day appointment, but we cannot guarantee it. Please note that same-day appointments are reserved for acute issues such as cough, fever, ear/throat pain, eye inflammation, cystitis, acute abdominal pain, minor wounds.

For e.g. long-term back pain, pelvic pain, psychological problems, crises/stress as well as prescription renewal, appointment booking and test results, we ask that you call us between 10-12 or alternatively book an appointment online via self-service.

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